FAQ
ALL SALES ARE FINAL AND INELIGIBLE FOR RETURN OR EXCHANGE.
THANK YOU FOR UNDERSTANDING
Cancellations
Once an order is placed, the sale is final and cannot be cancelled or refunded. No exceptions.
Shipping & Delivery
Please allow up to 5 business days for order processing and verification, and an additional 7-10 business days for delivery. Business days do not include Saturdays, Sundays, or holidays. Prices displayed on the website are exclusive of taxes. Our packages are ship via UPS and USPS.
Shipping is nonrefundable, no matter what. Multiple orders cannot be combined after they are created. You're welcome to contact info@clubnever.com to see if we're able to do so, but the policy is as stated.
Packages cannot have their delivered altered and we cannot and will not change or intercept a delivery. We will only ship to address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.
We do not offer signature confirmation and are not responsible for any lost, stolen, or damaged shipments. We do provide tracking with our shipments
Tracking Your Order
An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.
Sales Tax
Sales tax will only be charged on orders shipped to Texas
Payment
We accept payments by Credit Card (Visa, Mastercard, American Express, and Discover). We also accept Shop Pay.
We carry out pre-authorization checks on your payment card to ensure there are sufficient funds to fulfill the transaction. Any orders flagged as high risk will be cancelled, no exceptions
If you have any further questions please reach out to info@clubnever.com or you may text or call 832-548-1846